FAQ
Frequently Asked Questions
What payment options does Seadex offer?
Typically requires a 50% advance payment, with the remaining 50% due before goods are transported. However, we understand that each client’s needs may differ, and we are open to discussing and negotiating payment terms to best accommodate your requirements.
How can I be assured that Seadex will fulfill my order following an advance payment?
Trust is a fundamental value at Seadex. We understand that advance payments require confidence, which is why we ensure transparency and clear communication throughout the entire process. We are committed to fulfilling every order as agreed, with regular updates and full accountability, so you can be assured that your transaction will be carried out as promised.
What steps does Seadex take to ensure product quality?
Seadex upholds stringent quality control measures throughout the sourcing, production, and export processes. We partner with trusted local suppliers and implement rigorous standards to ensure that only the highest-quality products reach our customers.
Do you provide product samples for green coffee beans?
Yes, we can provide two samples, each weighing 350 grams.
Are product samples available free of charge?
Yes, we can provide free samples of wholesale green coffee beans. However, for first-time buyers, a charge of USD 50 per 350-gram sample applies, along with the freight cost. This charge serves as a deposit, which will be deducted from the total amount in any future contracts.
The charge is necessary to ensure the legitimacy and seriousness of potential buyers, helping us establish reliable and trustworthy business relationships.
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